{
    "componentChunkName": "component---src-templates-article-page-template-js",
    "path": "/how-to/set-up-outgoing-email-settings/",
    "result": {"data":{"markdownRemark":{"frontmatter":{"title":"Set up outgoing email settings","slug":"set-up-outgoing-email-settings","updated":"2020-12-21T00:00:00.000Z","category":"how-to-messaging","ingress":"This article describes how to set up a custom email sender address for your live marketplace.","skills":null},"htmlAst":{"type":"root","children":[{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"Setting up reliable email delivery is crucial for your marketplace to\nwork properly. It is also important to brand your email sending name and\naddress to look professional and polished."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"We offer two ways of managing email sending from your marketplace. The\ndefault option is to rely on a managed service offered by default in\nFlex. If you wish to obtain more flexibility and control over your email\nsending, you can integrate Flex with your own SendGrid account."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"The following sections offer an overview of the two methods and how to\nconfigure them."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"h2","properties":{"id":"managed-setup","style":"position:relative;"},"children":[{"type":"element","tagName":"a","properties":{"href":"#managed-setup","ariaLabel":"managed setup permalink","className":["anchor","before"]},"children":[{"type":"element","tagName":"svg","properties":{"ariaHidden":"true","focusable":"false","height":"16","version":"1.1","viewBox":"0 0 16 16","width":"16"},"children":[{"type":"element","tagName":"path","properties":{"fillRule":"evenodd","d":"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z"},"children":[]}]}]},{"type":"text","value":"Managed setup"}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"Flex uses "},{"type":"element","tagName":"a","properties":{"href":"https://sendgrid.com/","target":"_blank","rel":["noopener","noreferrer"]},"children":[{"type":"text","value":"SendGrid"}]},{"type":"text","value":" as an email service\nprovider. By default, we manage your SendGrid account and settings\nautomatically, and the costs are included in your Flex subscription."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"When you have your live environment created and you have bought your\ncustom domain for it, you should set up and validate the outgoing email\nsettings. Follow the steps below to enable email sending and increase\nthe chances that your emails will be delivered reliably."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"h3","properties":{"id":"1-add-sender-name-and-address","style":"position:relative;"},"children":[{"type":"element","tagName":"a","properties":{"href":"#1-add-sender-name-and-address","ariaLabel":"1 add sender name and address permalink","className":["anchor","before"]},"children":[{"type":"element","tagName":"svg","properties":{"ariaHidden":"true","focusable":"false","height":"16","version":"1.1","viewBox":"0 0 16 16","width":"16"},"children":[{"type":"element","tagName":"path","properties":{"fillRule":"evenodd","d":"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z"},"children":[]}]}]},{"type":"text","value":"1. Add sender name and address"}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"Make sure you select your live environment in the top navigation in\nConsole. Then head on to the General settings page in the Build section.\nYou can see the outgoing email settings below the marketplace\ninformation:"}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"element","tagName":"span","properties":{"className":["gatsby-resp-image-wrapper"],"style":"position: relative; display: block; margin-left: auto; margin-right: auto; max-width: 635px; "},"children":[{"type":"text","value":"\n      "},{"type":"element","tagName":"a","properties":{"className":["gatsby-resp-image-link"],"href":"/docs/legacy/static/95682fde033702bcb3920d889528e3d3/6f2b2/email-settings-1of3.png","style":"display: block","target":"_blank","rel":["noopener"]},"children":[{"type":"text","value":"\n    "},{"type":"element","tagName":"span","properties":{"className":["gatsby-resp-image-background-image"],"style":"padding-bottom: 40.25157232704403%; position: relative; bottom: 0; left: 0; background-image: url('data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAABQAAAAICAYAAAD5nd/tAAAACXBIWXMAAAsTAAALEwEAmpwYAAABFUlEQVQoz32RW07DMBBFs3AWwDL4Yx18sgTEQxS1TQuJk9hxHNuxD9hN2oAqRjq6M5rx3JFcTFMghBPTNGWWek2MkRRJr/UTznmKtEBKiewkxhisteeHCynSXOo75/gbi8l5oVIK1Sv+i2TUti1a64th0szJ1HtPEWMgmA7fN1gpGLovRlVjZJWxvQCrwPXgNThNTPWKXHuNd46CMKHqLbvtM4f9K3X5TpM4bNB1iVcVDA0xI7Je6iUXMHbzwggPx0dunu64fbnn0H2AkYQ0PHaZaFowbdZ1zpKnWStXFzY7jp9vVNUGLfYYUaLrHYMoCbqGfJnIeo1fF8YQwJmZkWAHJqtnBqI34EeiH7NeI88Ei//55W+FSG6/SLzQbgAAAABJRU5ErkJggg=='); background-size: cover; display: block;"},"children":[]},{"type":"text","value":"\n  "},{"type":"element","tagName":"picture","properties":{},"children":[{"type":"text","value":"\n          "},{"type":"element","tagName":"source","properties":{"srcSet":["/docs/legacy/static/95682fde033702bcb3920d889528e3d3/82e29/email-settings-1of3.webp 159w","/docs/legacy/static/95682fde033702bcb3920d889528e3d3/ef33f/email-settings-1of3.webp 318w","/docs/legacy/static/95682fde033702bcb3920d889528e3d3/f1837/email-settings-1of3.webp 635w","/docs/legacy/static/95682fde033702bcb3920d889528e3d3/29549/email-settings-1of3.webp 953w","/docs/legacy/static/95682fde033702bcb3920d889528e3d3/c537c/email-settings-1of3.webp 1135w"],"sizes":"(max-width: 635px) 100vw, 635px","type":"image/webp"},"children":[]},{"type":"text","value":"\n          "},{"type":"element","tagName":"source","properties":{"srcSet":["/docs/legacy/static/95682fde033702bcb3920d889528e3d3/8b9b5/email-settings-1of3.png 159w","/docs/legacy/static/95682fde033702bcb3920d889528e3d3/fa108/email-settings-1of3.png 318w","/docs/legacy/static/95682fde033702bcb3920d889528e3d3/53fb6/email-settings-1of3.png 635w","/docs/legacy/static/95682fde033702bcb3920d889528e3d3/5a426/email-settings-1of3.png 953w","/docs/legacy/static/95682fde033702bcb3920d889528e3d3/6f2b2/email-settings-1of3.png 1135w"],"sizes":"(max-width: 635px) 100vw, 635px","type":"image/png"},"children":[]},{"type":"text","value":"\n          "},{"type":"element","tagName":"img","properties":{"className":["gatsby-resp-image-image"],"src":"/docs/legacy/static/95682fde033702bcb3920d889528e3d3/53fb6/email-settings-1of3.png","alt":"Outgoing email settings 1/3","title":"Outgoing email settings 1/3","loading":"lazy","decoding":"async","style":"width:100%;height:100%;margin:0;vertical-align:middle;position:absolute;top:0;left:0;"},"children":[]},{"type":"text","value":"\n        "}]},{"type":"text","value":"\n  "}]},{"type":"text","value":"\n    "}]}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"Click on the \"1/3 Start setup\" button to start the setup. Follow the\ninstructions in the UI."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"When you have added your sender email information, you will be prompted\nwith DNS information:"}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"element","tagName":"span","properties":{"className":["gatsby-resp-image-wrapper"],"style":"position: relative; display: block; margin-left: auto; margin-right: auto; max-width: 635px; "},"children":[{"type":"text","value":"\n      "},{"type":"element","tagName":"a","properties":{"className":["gatsby-resp-image-link"],"href":"/docs/legacy/static/8dbc2c79af2826c319ec07fb1bf214c0/cb6b5/email-settings-3of3.png","style":"display: block","target":"_blank","rel":["noopener"]},"children":[{"type":"text","value":"\n    "},{"type":"element","tagName":"span","properties":{"className":["gatsby-resp-image-background-image"],"style":"padding-bottom: 60.37735849056604%; position: relative; bottom: 0; left: 0; background-image: url('data:image/png;base64,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'); background-size: cover; display: block;"},"children":[]},{"type":"text","value":"\n  "},{"type":"element","tagName":"picture","properties":{},"children":[{"type":"text","value":"\n          "},{"type":"element","tagName":"source","properties":{"srcSet":["/docs/legacy/static/8dbc2c79af2826c319ec07fb1bf214c0/82e29/email-settings-3of3.webp 159w","/docs/legacy/static/8dbc2c79af2826c319ec07fb1bf214c0/ef33f/email-settings-3of3.webp 318w","/docs/legacy/static/8dbc2c79af2826c319ec07fb1bf214c0/f1837/email-settings-3of3.webp 635w","/docs/legacy/static/8dbc2c79af2826c319ec07fb1bf214c0/29549/email-settings-3of3.webp 953w","/docs/legacy/static/8dbc2c79af2826c319ec07fb1bf214c0/c5420/email-settings-3of3.webp 1270w","/docs/legacy/static/8dbc2c79af2826c319ec07fb1bf214c0/21dfc/email-settings-3of3.webp 2278w"],"sizes":"(max-width: 635px) 100vw, 635px","type":"image/webp"},"children":[]},{"type":"text","value":"\n          "},{"type":"element","tagName":"source","properties":{"srcSet":["/docs/legacy/static/8dbc2c79af2826c319ec07fb1bf214c0/8b9b5/email-settings-3of3.png 159w","/docs/legacy/static/8dbc2c79af2826c319ec07fb1bf214c0/fa108/email-settings-3of3.png 318w","/docs/legacy/static/8dbc2c79af2826c319ec07fb1bf214c0/53fb6/email-settings-3of3.png 635w","/docs/legacy/static/8dbc2c79af2826c319ec07fb1bf214c0/5a426/email-settings-3of3.png 953w","/docs/legacy/static/8dbc2c79af2826c319ec07fb1bf214c0/91155/email-settings-3of3.png 1270w","/docs/legacy/static/8dbc2c79af2826c319ec07fb1bf214c0/cb6b5/email-settings-3of3.png 2278w"],"sizes":"(max-width: 635px) 100vw, 635px","type":"image/png"},"children":[]},{"type":"text","value":"\n          "},{"type":"element","tagName":"img","properties":{"className":["gatsby-resp-image-image"],"src":"/docs/legacy/static/8dbc2c79af2826c319ec07fb1bf214c0/53fb6/email-settings-3of3.png","alt":"Outgoing email settings 3/3","title":"Outgoing email settings 3/3","loading":"lazy","decoding":"async","style":"width:100%;height:100%;margin:0;vertical-align:middle;position:absolute;top:0;left:0;"},"children":[]},{"type":"text","value":"\n        "}]},{"type":"text","value":"\n  "}]},{"type":"text","value":"\n    "}]}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"At this point, we have created a SendGrid subuser for you, stored the\ninformation, and authenticated the given sender domain to SendGrid. This\nmeans that you have allowed this SendGrid subuser to send emails from\nthis domain."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"h3","properties":{"id":"2-configure-dns","style":"position:relative;"},"children":[{"type":"element","tagName":"a","properties":{"href":"#2-configure-dns","ariaLabel":"2 configure dns permalink","className":["anchor","before"]},"children":[{"type":"element","tagName":"svg","properties":{"ariaHidden":"true","focusable":"false","height":"16","version":"1.1","viewBox":"0 0 16 16","width":"16"},"children":[{"type":"element","tagName":"path","properties":{"fillRule":"evenodd","d":"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z"},"children":[]}]}]},{"type":"text","value":"2. Configure DNS"}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"Next, you need to point your DNS entries from your DNS provider to\nSendGrid. This is an important step for your sender reputation and your\nemail deliverability. You should add all the records in the table\nvisible in Console."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"element","tagName":"a","properties":{"href":"https://sendgrid.com/docs/ui/account-and-settings/dns-providers/","target":"_blank","rel":["noopener","noreferrer"]},"children":[{"type":"text","value":"These DNS provider video tutorials"}]},{"type":"text","value":"\nby SendGrid might be useful if you are not sure how to configure the DNS\nrecords for your specific DNS provider."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"If you still have trouble adding the records, see the SendGrid article\non\n"},{"type":"element","tagName":"a","properties":{"href":"https://sendgrid.com/docs/ui/account-and-settings/troubleshooting-sender-authentication/","target":"_blank","rel":["noopener","noreferrer"]},"children":[{"type":"text","value":"Troubleshooting Sender Authentication"}]},{"type":"text","value":"."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"h3","properties":{"id":"3-validate-dns","style":"position:relative;"},"children":[{"type":"element","tagName":"a","properties":{"href":"#3-validate-dns","ariaLabel":"3 validate dns permalink","className":["anchor","before"]},"children":[{"type":"element","tagName":"svg","properties":{"ariaHidden":"true","focusable":"false","height":"16","version":"1.1","viewBox":"0 0 16 16","width":"16"},"children":[{"type":"element","tagName":"path","properties":{"fillRule":"evenodd","d":"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z"},"children":[]}]}]},{"type":"text","value":"3. Validate DNS"}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"When you have configured your DNS, you still need to validate the\nrecords for your emails to work. You can do that by clicking on the \"3/3\nValidate\" button in Console. If everything is set up correctly, you\nshould see a success message in Console:"}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"element","tagName":"span","properties":{"className":["gatsby-resp-image-wrapper"],"style":"position: relative; display: block; margin-left: auto; margin-right: auto; max-width: 635px; "},"children":[{"type":"text","value":"\n      "},{"type":"element","tagName":"a","properties":{"className":["gatsby-resp-image-link"],"href":"/docs/legacy/static/ef9812d3e0303eb3fa0ab91f0b71d00a/40f93/email-settings-valid.png","style":"display: block","target":"_blank","rel":["noopener"]},"children":[{"type":"text","value":"\n    "},{"type":"element","tagName":"span","properties":{"className":["gatsby-resp-image-background-image"],"style":"padding-bottom: 32.075471698113205%; position: relative; bottom: 0; left: 0; background-image: url('data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAABQAAAAGCAYAAADDl76dAAAACXBIWXMAABYlAAAWJQFJUiTwAAAA5UlEQVQY04WRXU4DMQyE99wchBNwB46AeOYJKgGqQLSF7WY3G+fP9qA4agUChKUvtmLPJFGGWisapRQj5wxmhoj8QFWN33q5dM3Qlhgj1nVFoICUkh3QhF/DRDkbrT6FQiGqKCxoiqHdJjVD70EhWJ1igjCfFBZtbpkXzG5GTulb72yu2g0XIRzihANNlvdhxLF6zEqYJXSUsCAatq8EJwF3tMWt3+CljGZqT37PDpv9Mx52T9i6N+ziESN7OARMf+BA+FCPy9drXDxe4cbfd8NSKogzSDqB0zmvNf5LFYaoIHL/zE8JRdLxCvK1dAAAAABJRU5ErkJggg=='); background-size: cover; display: block;"},"children":[]},{"type":"text","value":"\n  "},{"type":"element","tagName":"picture","properties":{},"children":[{"type":"text","value":"\n          "},{"type":"element","tagName":"source","properties":{"srcSet":["/docs/legacy/static/ef9812d3e0303eb3fa0ab91f0b71d00a/82e29/email-settings-valid.webp 159w","/docs/legacy/static/ef9812d3e0303eb3fa0ab91f0b71d00a/ef33f/email-settings-valid.webp 318w","/docs/legacy/static/ef9812d3e0303eb3fa0ab91f0b71d00a/f1837/email-settings-valid.webp 635w","/docs/legacy/static/ef9812d3e0303eb3fa0ab91f0b71d00a/29549/email-settings-valid.webp 953w","/docs/legacy/static/ef9812d3e0303eb3fa0ab91f0b71d00a/c5420/email-settings-valid.webp 1270w","/docs/legacy/static/ef9812d3e0303eb3fa0ab91f0b71d00a/cba32/email-settings-valid.webp 2180w"],"sizes":"(max-width: 635px) 100vw, 635px","type":"image/webp"},"children":[]},{"type":"text","value":"\n          "},{"type":"element","tagName":"source","properties":{"srcSet":["/docs/legacy/static/ef9812d3e0303eb3fa0ab91f0b71d00a/8b9b5/email-settings-valid.png 159w","/docs/legacy/static/ef9812d3e0303eb3fa0ab91f0b71d00a/fa108/email-settings-valid.png 318w","/docs/legacy/static/ef9812d3e0303eb3fa0ab91f0b71d00a/53fb6/email-settings-valid.png 635w","/docs/legacy/static/ef9812d3e0303eb3fa0ab91f0b71d00a/5a426/email-settings-valid.png 953w","/docs/legacy/static/ef9812d3e0303eb3fa0ab91f0b71d00a/91155/email-settings-valid.png 1270w","/docs/legacy/static/ef9812d3e0303eb3fa0ab91f0b71d00a/40f93/email-settings-valid.png 2180w"],"sizes":"(max-width: 635px) 100vw, 635px","type":"image/png"},"children":[]},{"type":"text","value":"\n          "},{"type":"element","tagName":"img","properties":{"className":["gatsby-resp-image-image"],"src":"/docs/legacy/static/ef9812d3e0303eb3fa0ab91f0b71d00a/53fb6/email-settings-valid.png","alt":"Outgoing email settings valid","title":"Outgoing email settings valid","loading":"lazy","decoding":"async","style":"width:100%;height:100%;margin:0;vertical-align:middle;position:absolute;top:0;left:0;"},"children":[]},{"type":"text","value":"\n        "}]},{"type":"text","value":"\n  "}]},{"type":"text","value":"\n    "}]}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"Whenever you change your DNS records, you can revalidate to check that\neverything is set up correctly."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"h3","properties":{"id":"troubleshooting-failing-validation","style":"position:relative;"},"children":[{"type":"element","tagName":"a","properties":{"href":"#troubleshooting-failing-validation","ariaLabel":"troubleshooting failing validation permalink","className":["anchor","before"]},"children":[{"type":"element","tagName":"svg","properties":{"ariaHidden":"true","focusable":"false","height":"16","version":"1.1","viewBox":"0 0 16 16","width":"16"},"children":[{"type":"element","tagName":"path","properties":{"fillRule":"evenodd","d":"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z"},"children":[]}]}]},{"type":"text","value":"Troubleshooting failing validation"}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"Note that when you make changes to your DNS, the changes might take a\nwhile to propagate. SendGrid recommends that you\n"},{"type":"element","tagName":"a","properties":{"href":"https://sendgrid.com/docs/ui/account-and-settings/troubleshooting-sender-authentication/#allow-your-dns-records-to-propagate","target":"_blank","rel":["noopener","noreferrer"]},"children":[{"type":"text","value":"give up to 48 hours"}]},{"type":"text","value":"\nto make sure your latest changes are in use. Some of the records might\npropagate faster than others, so be patient."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"Some DNS providers append your top-level domain automatically to your\nDNS records. For example, if you are using GoDaddy, Amazon Route 53, or\nNamecheap, make sure that your domain isn't duplicated in the DNS\nentries. For more information see\n"},{"type":"element","tagName":"a","properties":{"href":"https://sendgrid.com/docs/ui/account-and-settings/how-to-set-up-domain-authentication/#before-you-begin","target":"_blank","rel":["noopener","noreferrer"]},"children":[{"type":"text","value":"the tip at the end of this section"}]},{"type":"text","value":"\nin the SendGrid documentation."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"For more information, see SendGrid's\n"},{"type":"element","tagName":"a","properties":{"href":"https://sendgrid.com/docs/ui/account-and-settings/troubleshooting-sender-authentication/","target":"_blank","rel":["noopener","noreferrer"]},"children":[{"type":"text","value":"Troubleshooting Sender Authentication"}]},{"type":"text","value":"\ndocumentation."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"h2","properties":{"id":"using-your-own-sendgrid-account","style":"position:relative;"},"children":[{"type":"element","tagName":"a","properties":{"href":"#using-your-own-sendgrid-account","ariaLabel":"using your own sendgrid account permalink","className":["anchor","before"]},"children":[{"type":"element","tagName":"svg","properties":{"ariaHidden":"true","focusable":"false","height":"16","version":"1.1","viewBox":"0 0 16 16","width":"16"},"children":[{"type":"element","tagName":"path","properties":{"fillRule":"evenodd","d":"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z"},"children":[]}]}]},{"type":"text","value":"Using your own SendGrid account"}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"In addition to using the managed email sending, you have the option to\nchoose to use your own SendGrid account by integrating it with Flex. You\nmight want to do this because:"}]},{"type":"text","value":"\n"},{"type":"element","tagName":"ul","properties":{},"children":[{"type":"text","value":"\n"},{"type":"element","tagName":"li","properties":{},"children":[{"type":"text","value":"You want to see exactly what emails are sent from your marketplace and\nfix problems (like bounces) with users' email addresses."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"li","properties":{},"children":[{"type":"text","value":"You want to see open rates and other statistics about the email\nnotifications that were sent."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"li","properties":{},"children":[{"type":"text","value":"You are also using SendGrid for your newsletters and other marketing\nemails, and want to have all your email-related data in one place."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"li","properties":{},"children":[{"type":"text","value":"You want to use your own IP address for email sending and reputation."}]},{"type":"text","value":"\n"}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"If you'd prefer to get access to such features and statistics, this is\npossible by connecting your own SendGrid account to Flex. Just remember\nthat doing this means you'd be subject to SendGrid's standard pricing\nfor all outgoing emails."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"Follow the steps below to set up your own SendGrid account for email\nsending:"}]},{"type":"text","value":"\n"},{"type":"element","tagName":"h3","properties":{"id":"1-create-an-api-key-in-sendgrid","style":"position:relative;"},"children":[{"type":"element","tagName":"a","properties":{"href":"#1-create-an-api-key-in-sendgrid","ariaLabel":"1 create an api key in sendgrid permalink","className":["anchor","before"]},"children":[{"type":"element","tagName":"svg","properties":{"ariaHidden":"true","focusable":"false","height":"16","version":"1.1","viewBox":"0 0 16 16","width":"16"},"children":[{"type":"element","tagName":"path","properties":{"fillRule":"evenodd","d":"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z"},"children":[]}]}]},{"type":"text","value":"1. Create an API key in SendGrid"}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"Please, refer to the SendGrid instructions on\n"},{"type":"element","tagName":"a","properties":{"href":"https://sendgrid.com/docs/ui/account-and-settings/api-keys/#managing-api-keys","target":"_blank","rel":["noopener","noreferrer"]},"children":[{"type":"text","value":"key management"}]},{"type":"text","value":"."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"You should create a key with "},{"type":"element","tagName":"code","properties":{},"children":[{"type":"text","value":"Restricted Access"}]},{"type":"text","value":" with "},{"type":"element","tagName":"code","properties":{},"children":[{"type":"text","value":"Mail Send"}]},{"type":"text","value":"\nconfigured with "},{"type":"element","tagName":"code","properties":{},"children":[{"type":"text","value":"Full Access"}]},{"type":"text","value":" permission. Make sure that your key has\nthe correct permission in place, otherwise email sending from Flex will\nnot work. Make note of the key while creating it, it will be shown only\nonce."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"Also, you need to make sure that you have configured your domain in\nSendGrid by following their instructions on\n"},{"type":"element","tagName":"a","properties":{"href":"https://sendgrid.com/docs/ui/account-and-settings/how-to-set-up-domain-authentication/","target":"_blank","rel":["noopener","noreferrer"]},"children":[{"type":"text","value":"how to configure domain authentication"}]},{"type":"text","value":"."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"h3","properties":{"id":"2-enable-using-own-sendgrid-key-in-flex-console","style":"position:relative;"},"children":[{"type":"element","tagName":"a","properties":{"href":"#2-enable-using-own-sendgrid-key-in-flex-console","ariaLabel":"2 enable using own sendgrid key in flex console permalink","className":["anchor","before"]},"children":[{"type":"element","tagName":"svg","properties":{"ariaHidden":"true","focusable":"false","height":"16","version":"1.1","viewBox":"0 0 16 16","width":"16"},"children":[{"type":"element","tagName":"path","properties":{"fillRule":"evenodd","d":"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z"},"children":[]}]}]},{"type":"text","value":"2. Enable using own SendGrid key in Flex Console"}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"Log in to your Console, and select your live environment. There are two\noptions for integrating SendGrid. You can do it during the initial setup\nof the marketplace or later if you wish to change from managed setup to\nusing your own SendGrid account."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"h4","properties":{"id":"during-initial-setup","style":"position:relative;"},"children":[{"type":"element","tagName":"a","properties":{"href":"#during-initial-setup","ariaLabel":"during initial setup permalink","className":["anchor","before"]},"children":[{"type":"element","tagName":"svg","properties":{"ariaHidden":"true","focusable":"false","height":"16","version":"1.1","viewBox":"0 0 16 16","width":"16"},"children":[{"type":"element","tagName":"path","properties":{"fillRule":"evenodd","d":"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z"},"children":[]}]}]},{"type":"text","value":"During initial setup"}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"Head on to the General settings page in the Build section. You should\nsee a wizard prompting you to select between managed setup or advanced\nsetup:"}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"Toggle the advanced setup visible:"}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"element","tagName":"span","properties":{"className":["gatsby-resp-image-wrapper"],"style":"position: relative; display: block; margin-left: auto; margin-right: auto; max-width: 635px; "},"children":[{"type":"text","value":"\n      "},{"type":"element","tagName":"a","properties":{"className":["gatsby-resp-image-link"],"href":"/docs/legacy/static/26e88c8d732d9ef277a030e532ac30ed/bfea3/initial-setup.png","style":"display: block","target":"_blank","rel":["noopener"]},"children":[{"type":"text","value":"\n    "},{"type":"element","tagName":"span","properties":{"className":["gatsby-resp-image-background-image"],"style":"padding-bottom: 49.685534591194966%; position: relative; bottom: 0; left: 0; background-image: url('data:image/png;base64,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'); background-size: cover; display: block;"},"children":[]},{"type":"text","value":"\n  "},{"type":"element","tagName":"picture","properties":{},"children":[{"type":"text","value":"\n          "},{"type":"element","tagName":"source","properties":{"srcSet":["/docs/legacy/static/26e88c8d732d9ef277a030e532ac30ed/82e29/initial-setup.webp 159w","/docs/legacy/static/26e88c8d732d9ef277a030e532ac30ed/ef33f/initial-setup.webp 318w","/docs/legacy/static/26e88c8d732d9ef277a030e532ac30ed/f1837/initial-setup.webp 635w","/docs/legacy/static/26e88c8d732d9ef277a030e532ac30ed/29549/initial-setup.webp 953w","/docs/legacy/static/26e88c8d732d9ef277a030e532ac30ed/b9565/initial-setup.webp 1132w"],"sizes":"(max-width: 635px) 100vw, 635px","type":"image/webp"},"children":[]},{"type":"text","value":"\n          "},{"type":"element","tagName":"source","properties":{"srcSet":["/docs/legacy/static/26e88c8d732d9ef277a030e532ac30ed/8b9b5/initial-setup.png 159w","/docs/legacy/static/26e88c8d732d9ef277a030e532ac30ed/fa108/initial-setup.png 318w","/docs/legacy/static/26e88c8d732d9ef277a030e532ac30ed/53fb6/initial-setup.png 635w","/docs/legacy/static/26e88c8d732d9ef277a030e532ac30ed/5a426/initial-setup.png 953w","/docs/legacy/static/26e88c8d732d9ef277a030e532ac30ed/bfea3/initial-setup.png 1132w"],"sizes":"(max-width: 635px) 100vw, 635px","type":"image/png"},"children":[]},{"type":"text","value":"\n          "},{"type":"element","tagName":"img","properties":{"className":["gatsby-resp-image-image"],"src":"/docs/legacy/static/26e88c8d732d9ef277a030e532ac30ed/53fb6/initial-setup.png","alt":"Initial setup","title":"Initial setup","loading":"lazy","decoding":"async","style":"width:100%;height:100%;margin:0;vertical-align:middle;position:absolute;top:0;left:0;"},"children":[]},{"type":"text","value":"\n        "}]},{"type":"text","value":"\n  "}]},{"type":"text","value":"\n    "}]}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"Click the button and paste in your SendGrid API key."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"h4","properties":{"id":"changing-from-managed-to-own-account","style":"position:relative;"},"children":[{"type":"element","tagName":"a","properties":{"href":"#changing-from-managed-to-own-account","ariaLabel":"changing from managed to own account permalink","className":["anchor","before"]},"children":[{"type":"element","tagName":"svg","properties":{"ariaHidden":"true","focusable":"false","height":"16","version":"1.1","viewBox":"0 0 16 16","width":"16"},"children":[{"type":"element","tagName":"path","properties":{"fillRule":"evenodd","d":"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z"},"children":[]}]}]},{"type":"text","value":"Changing from managed to own account"}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"Head on to the General settings page in the Build section. Click "},{"type":"element","tagName":"code","properties":{},"children":[{"type":"text","value":"Edit"}]},{"type":"text","value":"\nunder "},{"type":"element","tagName":"code","properties":{},"children":[{"type":"text","value":"Outgoing email settings"}]},{"type":"text","value":" and toggle the "},{"type":"element","tagName":"code","properties":{},"children":[{"type":"text","value":"Advanced setup"}]},{"type":"text","value":" visible:"}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"element","tagName":"span","properties":{"className":["gatsby-resp-image-wrapper"],"style":"position: relative; display: block; margin-left: auto; margin-right: auto; max-width: 635px; "},"children":[{"type":"text","value":"\n      "},{"type":"element","tagName":"a","properties":{"className":["gatsby-resp-image-link"],"href":"/docs/legacy/static/8f3a9fb4c5ba12f4f88f0e99bef2b201/bd6eb/switching-setup.png","style":"display: block","target":"_blank","rel":["noopener"]},"children":[{"type":"text","value":"\n    "},{"type":"element","tagName":"span","properties":{"className":["gatsby-resp-image-background-image"],"style":"padding-bottom: 38.36477987421384%; position: relative; bottom: 0; left: 0; background-image: url('data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAABQAAAAICAYAAAD5nd/tAAAACXBIWXMAAAsTAAALEwEAmpwYAAABFUlEQVQoz5WS2UoEMRBF+78Fv0UR/Av9EX1yGSedzsz0ks5WyZFkGkTHBw0cbpFaKG7SiQhJhKYpIZLJ+X/UHtlmdMF7VrvincM7T5bM5SmtseQMpVxmcyGLUEqhG+2MOmj648DRTtjoiGRCSfgciSW1puN8Yqf3jOtMKNJylVZXErFIG9xZa5mmiarzsjDOE6dpZLYLIUVSlrZdkkTcqHG9r3GtaXWSzhvqo+Fl/8areudDK5RSqL2i73t0rzGDwRiD1pphGDDDsKnhYA7NrrpMtasNvNk9cP18z9XTHbe7x7MnpfxK8/FH/M3L5qFbOHnLGCxzcNuL/Yf6O77o7OKIPpFCJgbB+/hn1tXhnMe5wLqe9RNOHG7aIr0sSgAAAABJRU5ErkJggg=='); background-size: cover; display: block;"},"children":[]},{"type":"text","value":"\n  "},{"type":"element","tagName":"picture","properties":{},"children":[{"type":"text","value":"\n          "},{"type":"element","tagName":"source","properties":{"srcSet":["/docs/legacy/static/8f3a9fb4c5ba12f4f88f0e99bef2b201/82e29/switching-setup.webp 159w","/docs/legacy/static/8f3a9fb4c5ba12f4f88f0e99bef2b201/ef33f/switching-setup.webp 318w","/docs/legacy/static/8f3a9fb4c5ba12f4f88f0e99bef2b201/f1837/switching-setup.webp 635w","/docs/legacy/static/8f3a9fb4c5ba12f4f88f0e99bef2b201/29549/switching-setup.webp 953w","/docs/legacy/static/8f3a9fb4c5ba12f4f88f0e99bef2b201/c6ab5/switching-setup.webp 1136w"],"sizes":"(max-width: 635px) 100vw, 635px","type":"image/webp"},"children":[]},{"type":"text","value":"\n          "},{"type":"element","tagName":"source","properties":{"srcSet":["/docs/legacy/static/8f3a9fb4c5ba12f4f88f0e99bef2b201/8b9b5/switching-setup.png 159w","/docs/legacy/static/8f3a9fb4c5ba12f4f88f0e99bef2b201/fa108/switching-setup.png 318w","/docs/legacy/static/8f3a9fb4c5ba12f4f88f0e99bef2b201/53fb6/switching-setup.png 635w","/docs/legacy/static/8f3a9fb4c5ba12f4f88f0e99bef2b201/5a426/switching-setup.png 953w","/docs/legacy/static/8f3a9fb4c5ba12f4f88f0e99bef2b201/bd6eb/switching-setup.png 1136w"],"sizes":"(max-width: 635px) 100vw, 635px","type":"image/png"},"children":[]},{"type":"text","value":"\n          "},{"type":"element","tagName":"img","properties":{"className":["gatsby-resp-image-image"],"src":"/docs/legacy/static/8f3a9fb4c5ba12f4f88f0e99bef2b201/53fb6/switching-setup.png","alt":"Switching setup","title":"Switching setup","loading":"lazy","decoding":"async","style":"width:100%;height:100%;margin:0;vertical-align:middle;position:absolute;top:0;left:0;"},"children":[]},{"type":"text","value":"\n        "}]},{"type":"text","value":"\n  "}]},{"type":"text","value":"\n    "}]}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"Click the button and paste in your SendGrid API key."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"That's it! If you have configured your key and SendGrid account\ncorrectly, you are good to go!"}]},{"type":"text","value":"\n"},{"type":"element","tagName":"h2","properties":{"id":"summary","style":"position:relative;"},"children":[{"type":"element","tagName":"a","properties":{"href":"#summary","ariaLabel":"summary permalink","className":["anchor","before"]},"children":[{"type":"element","tagName":"svg","properties":{"ariaHidden":"true","focusable":"false","height":"16","version":"1.1","viewBox":"0 0 16 16","width":"16"},"children":[{"type":"element","tagName":"path","properties":{"fillRule":"evenodd","d":"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z"},"children":[]}]}]},{"type":"text","value":"Summary"}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"In this article, we went through the setup to configure a custom email\naddress for your live marketplace. It is important to get all the steps\ndone and validated to ensure that emails are working reliably."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"If you have any questions or need a more advanced setup, you can\n"},{"type":"element","tagName":"a","properties":{"href":"mailto:flex-support@sharetribe.com","target":"_blank","rel":["noopener","noreferrer"]},"children":[{"type":"text","value":"contact Sharetribe support"}]},{"type":"text","value":" and we\nare happy to help you."}]}],"data":{"quirksMode":false}},"headings":[{"value":"Managed setup","depth":2},{"value":"1. Add sender name and address","depth":3},{"value":"2. Configure DNS","depth":3},{"value":"3. Validate DNS","depth":3},{"value":"Troubleshooting failing validation","depth":3},{"value":"Using your own SendGrid account","depth":2},{"value":"1. Create an API key in SendGrid","depth":3},{"value":"2. Enable using own SendGrid key in Flex Console","depth":3},{"value":"During initial setup","depth":4},{"value":"Changing from managed to own account","depth":4},{"value":"Summary","depth":2}]}},"pageContext":{"slug":"set-up-outgoing-email-settings","category":"how-to-messaging"}},
    "staticQueryHashes": ["3794076007","439097193","717698143"]}