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To view a user’s information, click\non their card and it will expand to show more information."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"h2","properties":{"id":"user-card","style":"position:relative;"},"children":[{"type":"element","tagName":"a","properties":{"href":"#user-card","ariaLabel":"user card permalink","className":["anchor","before"]},"children":[{"type":"element","tagName":"svg","properties":{"ariaHidden":"true","focusable":"false","height":"16","version":"1.1","viewBox":"0 0 16 16","width":"16"},"children":[{"type":"element","tagName":"path","properties":{"fillRule":"evenodd","d":"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z"},"children":[]}]}]},{"type":"text","value":"User card"}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"Each user on your marketplace has a card that includes all the\ninformation you’ve collected about them."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"element","tagName":"span","properties":{"className":["gatsby-resp-image-wrapper"],"style":"position: relative; display: block; margin-left: auto; margin-right: auto; max-width: 635px; "},"children":[{"type":"text","value":"\n      "},{"type":"element","tagName":"a","properties":{"className":["gatsby-resp-image-link"],"href":"/docs/legacy/static/1cb9f2071629539949c82f7cec01e227/8e4ee/user-card.png","style":"display: block","target":"_blank","rel":["noopener"]},"children":[{"type":"text","value":"\n    "},{"type":"element","tagName":"span","properties":{"className":["gatsby-resp-image-background-image"],"style":"padding-bottom: 76.72955974842768%; position: relative; bottom: 0; left: 0; background-image: url('data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAABQAAAAPCAYAAADkmO9VAAAACXBIWXMAAAsTAAALEwEAmpwYAAABVUlEQVQ4y6WTu07EMBBF89n0fAVUFEhUiJKChs9AolqBkEBIAedhe8b2RTNeZxOvV1sw0pXHyfj4+tU5RxiGCdZ6SP5fdd4TPt7fMBgDIgJzQAhB23MqdUQM4Yg6Zsbw22MdKSVsI1Xa1qpihLA68qQ/np8ecX93q+UxRi3Kjhl1LJD9xBwSKKQMZMrAh5srXF9eYLRO+wL13qsEXHJRAa1bybJDyg6+vz6xe33ZODDGwFqrQOfcog1o7VQdMusHJ7PLBkfp52IZLE5bsd7nI2CICf3I+JlyXoqMGVTTPC/7unZUtwtQYnJBlX/mQbMlDJYxuth01Fwy7YH9xOhHWmCiyRKsD3AUVZOLeppnl1yOnsN2ZhlMnOA5qixFcDx21wQeZjsUo6i62DUsqwLWm51P2WOeZ31idc1mqfuLHVrAtcodPHV1sDzExpJbDlv9U1IgMf4AlaydO2lo7R8AAAAASUVORK5CYII='); background-size: cover; display: block;"},"children":[]},{"type":"text","value":"\n  "},{"type":"element","tagName":"picture","properties":{},"children":[{"type":"text","value":"\n          "},{"type":"element","tagName":"source","properties":{"srcSet":["/docs/legacy/static/1cb9f2071629539949c82f7cec01e227/82e29/user-card.webp 159w","/docs/legacy/static/1cb9f2071629539949c82f7cec01e227/ef33f/user-card.webp 318w","/docs/legacy/static/1cb9f2071629539949c82f7cec01e227/f1837/user-card.webp 635w","/docs/legacy/static/1cb9f2071629539949c82f7cec01e227/29549/user-card.webp 953w","/docs/legacy/static/1cb9f2071629539949c82f7cec01e227/c5420/user-card.webp 1270w","/docs/legacy/static/1cb9f2071629539949c82f7cec01e227/ae57b/user-card.webp 1274w"],"sizes":"(max-width: 635px) 100vw, 635px","type":"image/webp"},"children":[]},{"type":"text","value":"\n          "},{"type":"element","tagName":"source","properties":{"srcSet":["/docs/legacy/static/1cb9f2071629539949c82f7cec01e227/8b9b5/user-card.png 159w","/docs/legacy/static/1cb9f2071629539949c82f7cec01e227/fa108/user-card.png 318w","/docs/legacy/static/1cb9f2071629539949c82f7cec01e227/53fb6/user-card.png 635w","/docs/legacy/static/1cb9f2071629539949c82f7cec01e227/5a426/user-card.png 953w","/docs/legacy/static/1cb9f2071629539949c82f7cec01e227/91155/user-card.png 1270w","/docs/legacy/static/1cb9f2071629539949c82f7cec01e227/8e4ee/user-card.png 1274w"],"sizes":"(max-width: 635px) 100vw, 635px","type":"image/png"},"children":[]},{"type":"text","value":"\n          "},{"type":"element","tagName":"img","properties":{"className":["gatsby-resp-image-image"],"src":"/docs/legacy/static/1cb9f2071629539949c82f7cec01e227/53fb6/user-card.png","alt":"User card","title":"User card","loading":"lazy","decoding":"async","style":"width:100%;height:100%;margin:0;vertical-align:middle;position:absolute;top:0;left:0;"},"children":[]},{"type":"text","value":"\n        "}]},{"type":"text","value":"\n  "}]},{"type":"text","value":"\n    "}]}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"element","tagName":"strong","properties":{},"children":[{"type":"text","value":"The left side of the card has"}]},{"type":"text","value":" general information about the user:\nprofile picture (if they have one), email, and whether or not they have\nverified the email. If they have, there’s a green checkmark next to\ntheir email. Otherwise, the checkmark is yellow."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"Here, you also have quicklinks to email the user directly from Console,\nand navigate to their listings, transactions, and reviews."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"In the user card, there is also a menu for admin-exclusive user\nmanagement actions:"}]},{"type":"text","value":"\n"},{"type":"element","tagName":"ul","properties":{},"children":[{"type":"text","value":"\n"},{"type":"element","tagName":"li","properties":{},"children":[{"type":"text","value":"Login as user: You can access your marketplace as the user in question\nwith limited rights. You can edit information in their profile and\nlistings."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"li","properties":{},"children":[{"type":"text","value":"Ban user: You can deny the user access to their account. After getting\nbanned, they can no longer make a new account using the same email.\nYou can take this action if a user has not followed your terms of use,\nfor example."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"li","properties":{},"children":[{"type":"text","value":"Delete user: This action permanently deletes the user and their data\nfrom your marketplace. This action cannot be reversed."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"li","properties":{},"children":[{"type":"text","value":"Verify email: If a user cannot verify their email themselves, you can\nverify it manually for them."}]},{"type":"text","value":"\n"}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"element","tagName":"span","properties":{"className":["gatsby-resp-image-wrapper"],"style":"position: relative; display: block; margin-left: auto; margin-right: auto; max-width: 449px; "},"children":[{"type":"text","value":"\n      "},{"type":"element","tagName":"a","properties":{"className":["gatsby-resp-image-link"],"href":"/docs/legacy/static/8df696ff979cd47495044f9bb45c912a/04ae7/admin-actions.png","style":"display: block","target":"_blank","rel":["noopener"]},"children":[{"type":"text","value":"\n    "},{"type":"element","tagName":"span","properties":{"className":["gatsby-resp-image-background-image"],"style":"padding-bottom: 63.52201257861635%; position: relative; bottom: 0; left: 0; background-image: url('data:image/png;base64,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'); background-size: cover; display: block;"},"children":[]},{"type":"text","value":"\n  "},{"type":"element","tagName":"picture","properties":{},"children":[{"type":"text","value":"\n          "},{"type":"element","tagName":"source","properties":{"srcSet":["/docs/legacy/static/8df696ff979cd47495044f9bb45c912a/82e29/admin-actions.webp 159w","/docs/legacy/static/8df696ff979cd47495044f9bb45c912a/ef33f/admin-actions.webp 318w","/docs/legacy/static/8df696ff979cd47495044f9bb45c912a/8cffd/admin-actions.webp 449w"],"sizes":"(max-width: 449px) 100vw, 449px","type":"image/webp"},"children":[]},{"type":"text","value":"\n          "},{"type":"element","tagName":"source","properties":{"srcSet":["/docs/legacy/static/8df696ff979cd47495044f9bb45c912a/8b9b5/admin-actions.png 159w","/docs/legacy/static/8df696ff979cd47495044f9bb45c912a/fa108/admin-actions.png 318w","/docs/legacy/static/8df696ff979cd47495044f9bb45c912a/04ae7/admin-actions.png 449w"],"sizes":"(max-width: 449px) 100vw, 449px","type":"image/png"},"children":[]},{"type":"text","value":"\n          "},{"type":"element","tagName":"img","properties":{"className":["gatsby-resp-image-image"],"src":"/docs/legacy/static/8df696ff979cd47495044f9bb45c912a/04ae7/admin-actions.png","alt":"Admin actions","title":"Admin actions","loading":"lazy","decoding":"async","style":"width:100%;height:100%;margin:0;vertical-align:middle;position:absolute;top:0;left:0;"},"children":[]},{"type":"text","value":"\n        "}]},{"type":"text","value":"\n  "}]},{"type":"text","value":"\n    "}]}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"element","tagName":"strong","properties":{},"children":[{"type":"text","value":"The right side of the user card"}]},{"type":"text","value":" includes an Overview section with\ndefault information about the user: Bio (also known as description),\nName, Email, Stripe ID and User ID. These fields cannot be edited or\ndeleted, but the content of the bio, name, and email, can be modified\ndirectly through Console. You cannot make changes to the Stripe ID,\nwhich depends on the information provided by Stripe when the user\nconnects their bank account details to their profile, and the User ID,\nwhich is a unique identifier within the Flex database."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"Below the overview, you have separate sections for each type of extended\ndata. Extended data is a Flex feature that allows you to customize and\ncollect user, listing, and transaction data specific to your\nmarketplace. You can read\n"},{"type":"element","tagName":"a","properties":{"href":"/docs/legacy/concepts/extended-data-introduction/"},"children":[{"type":"text","value":"an introduction to extended data"}]},{"type":"text","value":"\nto learn more. All extended data can be edited directly through Console.\nYou can change existing field values or even add new extended data\nfields."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"At the bottom of the user card, you have the Events section. It contains\na Flex CLI command that you can use to view all the events related to\nthis user. Read more about\n"},{"type":"element","tagName":"a","properties":{"href":"/docs/legacy/how-to/view-events-with-flex-cli/"},"children":[{"type":"text","value":"viewing events with Flex CLI"}]},{"type":"text","value":" or\nvisit the "},{"type":"element","tagName":"a","properties":{"href":"/docs/legacy/references/events/"},"children":[{"type":"text","value":"Events reference in our Docs site"}]},{"type":"text","value":"."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"h2","properties":{"id":"browse-and-search-users","style":"position:relative;"},"children":[{"type":"element","tagName":"a","properties":{"href":"#browse-and-search-users","ariaLabel":"browse and search users permalink","className":["anchor","before"]},"children":[{"type":"element","tagName":"svg","properties":{"ariaHidden":"true","focusable":"false","height":"16","version":"1.1","viewBox":"0 0 16 16","width":"16"},"children":[{"type":"element","tagName":"path","properties":{"fillRule":"evenodd","d":"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z"},"children":[]}]}]},{"type":"text","value":"Browse and search users"}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"You can browse users by scrolling through the cards (100 cards per page)\nor by using the search function to find specific users via their name,\nemail, or ID. You can also filter users by different parameters and\ncombine the filters with the search function."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"h3","properties":{"id":"filtering-parameters","style":"position:relative;"},"children":[{"type":"element","tagName":"a","properties":{"href":"#filtering-parameters","ariaLabel":"filtering parameters permalink","className":["anchor","before"]},"children":[{"type":"element","tagName":"svg","properties":{"ariaHidden":"true","focusable":"false","height":"16","version":"1.1","viewBox":"0 0 16 16","width":"16"},"children":[{"type":"element","tagName":"path","properties":{"fillRule":"evenodd","d":"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z"},"children":[]}]}]},{"type":"text","value":"Filtering parameters"}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"The filtering parameters that you can use are:"}]},{"type":"text","value":"\n"},{"type":"element","tagName":"ul","properties":{},"children":[{"type":"text","value":"\n"},{"type":"element","tagName":"li","properties":{},"children":[{"type":"text","value":"Users with listings: users who have posted a listing or started a\nlisting draft"}]},{"type":"text","value":"\n"},{"type":"element","tagName":"li","properties":{},"children":[{"type":"text","value":"Users without listings: users who haven’t created any listings or\nlisting drafts"}]},{"type":"text","value":"\n"},{"type":"element","tagName":"li","properties":{},"children":[{"type":"text","value":"Users with verified email: users who have signed up and confirmed\ntheir email address"}]},{"type":"text","value":"\n"},{"type":"element","tagName":"li","properties":{},"children":[{"type":"text","value":"Users with unverified email: users who have signed up but haven’t\nverified their email address"}]},{"type":"text","value":"\n"},{"type":"element","tagName":"li","properties":{},"children":[{"type":"text","value":"Users with listings & Stripe not connected: users who have posted a\nlisting but haven’t connected their payment details to their profile.\nThese users cannot receive payments."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"li","properties":{},"children":[{"type":"text","value":"Banned: users that you have banned from the marketplace. These users\ncannot access their marketplace accounts."}]},{"type":"text","value":"\n"}]},{"type":"text","value":"\n"},{"type":"element","tagName":"h2","properties":{"id":"download-users-information","style":"position:relative;"},"children":[{"type":"element","tagName":"a","properties":{"href":"#download-users-information","ariaLabel":"download users information permalink","className":["anchor","before"]},"children":[{"type":"element","tagName":"svg","properties":{"ariaHidden":"true","focusable":"false","height":"16","version":"1.1","viewBox":"0 0 16 16","width":"16"},"children":[{"type":"element","tagName":"path","properties":{"fillRule":"evenodd","d":"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z"},"children":[]}]}]},{"type":"text","value":"Download users’ information"}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"You can download your user data in CSV format. You can use this file to\nimport your user data into third-party systems."}]}],"data":{"quirksMode":false}},"headings":[{"value":"User card","depth":2},{"value":"Browse and search users","depth":2},{"value":"Filtering parameters","depth":3},{"value":"Download users’ information","depth":2}]}},"pageContext":{"slug":"console-manage-users","category":"concepts-management"}},
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